Monday, March 15, 2010

Dead iPad battery? Never mind replacing it, Apple just sends another iPad for $99

Source: http://www.engadget.com/2010/03/13/dead-ipad-battery-never-mind-replacing-it-apple-just-sends-ano/

Whoa, Nelly! Isn't this something? Apple has just posted details on its iPad battery replacement service, which is really not a battery replacement service at all. Check out the company's opening line:
"If your iPad requires service due to the battery's diminished ability to hold an electrical charge, Apple will replace your iPad for a service fee."
Now, let's compare that to the verbiage found in the iPhone's battery replacement program details:
"If your iPhone requires service only because the battery's ability to hold an electrical charge has diminished, Apple will service your iPhone for a service fee."
We can see the puzzled look on your face from here, and we're sharing in the same disbelief. Apple is actually saying that it won't bother cracking open your withered iPad, replacing the battery and sending it back your way; instead, you'll pay $105.95 (including shipping) for a completely different iPad, which certainly has its pros and cons. On one hand, you're getting a new (or potentially refurbished, actually) iPad in around "one week," but on the other, you'll be waving goodbye to every morsel of personal data on the device that you send in -- unless you backup beforehand, of course. Here's Apple's take on answering "will the data on my iPad be preserved?"
"No. You will receive a replacement iPad that will not contain any of your personal data. Before you submit your iPad for service, it is important to sync your iPad with iTunes to back up your contacts, calendars, email account settings, bookmarks, apps, etc. Apple is not responsible for the loss of information when servicing your iPad."
Lovely, don'tcha think? Head on past the break for the full text.

[Thanks, David]

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Dead iPad battery? Never mind replacing it, Apple just sends another iPad for $99 originally appeared on Engadget on Sat, 13 Mar 2010 13:24:00 EST. Please see our terms for use of feeds.

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