Friday, March 19, 2010

Dial Zero Connects to Customer Service Humans [Downloads]

Source: http://lifehacker.com/5497192/dial-zero-connects-to-customer-service-humans

Dial Zero Connects to Customer Service HumansiPhone/Android/BlackBerry: When you're driving or traveling, that's when you don't want to wait on hold or talk to an automated phone system. The Dial Zero mobile app has a database of buttons and phrases that will cut to the chase.

There are online databases, like GetHuman, and even apps like previously mentioned Fonolo that promise to patch you right into where you want to be in a customer service tree. Dial Zero is a less complicated mobile app that has a database of more than 600 companies and the buttons to hit, or phrases to say, that gets you to a real customer service representative right from the get go. Explore around, and you'll be amazed at the vast variety of schemes and phrases in place: hit 0, hit 7, say "Speak to someone," or try to say "I need help," without sounding too desperate.

Dial Zero is a free download for iPhone, Android, and BlackBerry phones.

Dial Zero [NextMobileWeb via Daring Fireball]

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Cablevision bumps Comcast to the back, 3D sports at home starts next week

Source: http://www.engadget.com/2010/03/19/cablevision-bumps-comcast-to-the-back-3d-sports-at-home-starts/

Just as Comcast leapfrogged DirecTV's 3D plans, its claim to the first live HD 3D event has been stolen away by Cablevision, which will broadcast a Rangers/Islanders NHL matchup Wednesday, shown both in a special viewing party in the Theater at Madison Square Garden and on iO TV channel 1300 (if you already have a 3DTV but not Cablevision then keep an eye on your channel guide as, like the Masters broadcast, it may be shared with other networks.) While this is probably just the beginning of another FCC battle over who it will have to share the broadcasts with, MSG is just focusing on keeping a trend going since it was one of the first to jump on HDTV production of NBA and NHL games way back in 1998 and plans to keep 3D broadcasts coming over the next year with more games and concerts. Production is being handled by 3ality Digital, previously responsible for the BCS game that turned some of our preconceived notions about 3D with its BCS National Championship broadcast a little over a year ago, which plans to use 5 cameras from a lower angle than usual to resemble the perspective of the actual players -- minus concussion-inducing blindside hits to the head. Anyone willing to host a viewing party? We're totally down to bring snacks... if you'll cover our 3D glasses.

[Thanks, William & Vinny]

Cablevision bumps Comcast to the back, 3D sports at home starts next week originally appeared on Engadget on Fri, 19 Mar 2010 10:56:00 EST. Please see our terms for use of feeds.

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HP Slate Priced At $540 With June Launch Date According To Leaks [Hp Slate]

Source: http://gizmodo.com/5497174/hp-slate-priced-at-540-with-june-launch-date-according-to-leaks

HP Slate Priced At 0 With June Launch Date According To LeaksWell, they've succeeded in coming in at under $630, but even so the €400 ($542) price rumored for the Slate is still too much when it's coming up against the $499 iPad.

The price comes via the Spanish Clipset site, so isn't confirmed or anything—though they are saying it'll support Flash, run on an Atom chip and will have a USB port, memory card reader and webcam (albeit on the back.)

Launch details seem to suggest June, or "before September" for Europe. [Clipset via Engadget Spanish via Engadget]

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Millward Brown found that less than 15% of ads 'went viral' - depends on how you define "viral" whether it's 15% or 0% http://bit.ly/9HAAX1

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Video: Fastest Book Scanner Ever Captures Flipping Pages with High-Speed Camera

Source: http://www.popsci.com/technology/article/2010-03/video-blazing-fast-book-scanner-captures-flipping-pages-high-speed-camera

The technology blows away the competition by scanning 200 pages a minute

A new super-fast book-scanning technology could make publishers cringe even more than when they heard about Google Book Search. A University of Tokyo researcher has developed a "book flipping scanning" method that does exactly what it sounds like, digitizing 200 pages per minute, according to IEEE Spectrum. The Japanese researchers hope to enable a digital library for Japanese manga comics.

The scanner's camera runs at 500 frames per second, and captures rapidly flipping book pages in two modes. First, a regular line shines on the page to capture text and images. The second mode then manages neat the trick of reconstructing the curved, distorted pages in their original form. A laser device projects lines onto each page that the system can use to recreate the 3-D page model and correct the deformed lines.

Google's own proprietary book-scanning technology seems to use some sort of infrared camera to capture the 3-D shape of book pages, but the book lies flat and the page-turning mechanism is unclear. Other book scanners boast of capturing about 50 pages per minute, which is four times slower than the new method.

Masatoshi Ishikawa -- the University of Tokyo researcher behind the book-scanning marvel -- previously developed the fastest robot hands in the East, so he's probably not too worried about tiring out human hands by flipping book pages.

Miniaturized versions of this technology could eventually find their way into our smartphones for completely legal digitizing delights. Or it might combine with the robot hands to bring Short Circuit's Johnny 5 to life.

[via IEEE Spectrum]

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