Saturday, February 13, 2010

Fonolo Skips Automated Customer Service Phone Trees, Now on iPhone [Downloads]

Source: http://feeds.gawker.com/~r/lifehacker/full/~3/FAdnE6G7ofU/fonolo-skips-automated-customer-service-phone-trees-now-on-iphone

iPhone only: Fonolo is a clever webapp for bypassing automated calling trees when phoning corporate customer service lines. Now the service has an iPhone app with the same great features as the site, but with more in-your-pocket convenience.

We've mentioned Fonolo before, and we love it for how easy it makes it to skip through those annoying recorded customer service messages that make you press a bunch of numbers to get where you want to go. To use Fonolo on your iPhone, you need to first register on the service's web site. The account lets Fonolo keep a record of your past calls for quick access later, and add notes about things you want to remember. There's also an option to add account numbers, frequent flier numbers, or other numerical data you need when calling a company you're doing business with.

Once you fire up the iPhone app, just look up the number of the company you're calling from the alphabetized list. In addition to the main number, you'll also get a list of commonly called areas of the phone tree so you can route yourself to the right section in seconds. For instance, if the only reason you call your cell phone company is to check your minutes balance, Fonolo can navigate you right there without making you press 93 buttons (and the pound key!) first.

If you opt to furnish Fonolo with your phone number, the service will do all the dialing, waiting, and button pushing for you, then ring your phone when it's ready for you to pick up. The app also stores your favorite numbers so you don't have to hunt them down again later.

Fonolo's web-based service is free to use and the iPhone app doesn't cost a dime, so there's really no reason not to try it out. What tricks do you have for getting around automated phone trees? Let us know in the comments.

Fonolo [via CNET]


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Giz Explains: Why ISO Is the New Megapixel [Giz Explains]

Source: http://feeds.gawker.com/~r/gizmodo/full/~3/m_FCHTFG9Q0/giz-explains-why-iso-is-the-new-megapixel

In 1975, the first digital camera took 23 seconds to record a 100-line black-and-white photo onto cassette tape. Today, a Nikon D3s takes photos with 12 million pixels at 1/8000 of a second. And it can see in the dark.

The conventional wisdom is that the romp-stomp-stomp of progress in digital imaging has proceeded on the mostly one-way track of ballooning pixel counts. Which wasn't always a pointless enterprise. I mean, 1.3-megapixel images, like you could take in 1991, aren't very big. The Nikon D1, introduced in 1999, was the digital camera that "replaced film at forward-looking newspapers." It was $5,000 and shot 2.7 megapixel images using a CCD sensor, large enough for many print applications. But still, there was room to grow, and so it did. Now pretty much every (non-phone) camera shoots at least 10-megapixel pictures, with 14 megapixels common even in baseline point-and-shoots. Cheap DSLRs from Canon are now scratching 18MP as standard. Megapixels were an easy-to-swallow specification to pitch in marketing, and became the way normal people assessed camera quality.

The now-common geek contrarianism is that more megapixels ain't more better. The new go-to standard for folks who consider themselves savvy is low-light performance. Arguably, this revamped arms race was kickstarted by the D3, Nikon's flagship DSLR that forsook megapixels for ISO. (Rumor had it that the D3 and D300 led Canon to shitcan their original, middling update to the 5D, pushing full-steam-ahead for a year to bring us the incredible 5D Mark II.) However it began, "amazing low-light performance" is now a standard bullet point for any camera that costs more than $300 (even if it's not true). Nikon and Canon's latest DSLRs have ISO speeds of over 100,000. Welcome to the new image war.

How a Camera Sees

The name of the game, as you've probably gathered by now, is collecting light. And in fact, the way a digital camera "sees" actually isn't all that different from the way our eyeballs do, at one level. Light, which is made up of photons, enters through a lens, and hits the image sensor (that boring looking rectangle above) which converts it into an electrical signal, sorta like it enters through an eye's lens and strikes the retina, where it's also converted into an electrical signal. If nothing else after this makes sense, keep this in mind: The more light an image sensor can collect, the better.

When a camera is spec'd at 10 megapixels, it's not just telling you that its biggest photos will contain about 10 million pixels. Generally, it's also telling you the number of photosites, or photodiodes on the image sensor; confusingly, these are also often referred to as pixels. Photodiodes are the part of the sensor that's actually sensitive to light, and if you remember your science, a photodiode converts light (photons) into electricity (electrons). The standard trope for explaining photosites is that they're tiny buckets left out in a downpour of photons, collecting the light particles as they rain down. As you might expect, the bigger the photosite, the more photons it can collect at the moment when it's exposed (i.e., when you press the shutter button).

Image sensors come in a range of sizes, as you can see in this helpful diagram from Wikipedia. A bigger sensor, like the full-frame slab used in the Canon 5D or Nikon D3, has more space for photosites than the thumbnail-sized sensor that fits in little point-and-shoots. So, if they're both 12-megapixels, that is, they both have 12 million photosites, the bigger sensor can obviously collect a lot more light per pixel, since the pixels are bigger.

If you're grasping for a specification to look for, the distance between photosites is referred to as pixel pitch, which roughly tells you how big the photosite, or pixel, is. For instance, a Nikon D3 with a 36mm x 23.9mm sensor has a pixel pitch of 8.45 microns, while a Canon S90 point-and-shoot with a 7.60 mm x 5.70 mm sensor has a pitch of 2 microns. To put that in less math-y terms, if you got the same amount of light to hit the image sensors the D3 and the S90—you know, you took the exact same exposure—the bigger pixels in the D3 would be able to collect and hold on to more of the light. When you're looking for low-light performance, it's immediately obvious why that's a good thing.

Catch More Light, Faster, Faster

Okay, so that's easy enough: As an axiom, larger photodiodes result in more light sensitivity. (So with the 1D Mark IV, Canon kept the same photodiode size, but the shrunk the rest of the pixel to fit more of them on the same-size chip as its predecessor). There's more to an image sensor than simply photosites, though, which is why I called up Dr. Peter B. Catrysse from the Department of Electrical Engineering at Stanford University. The "ideal pixel," he says, is flat—just an area that collects light—nearly bare silicon. But even at a basic level, a photodiode sits below layers of other stuff: a micro lens (which directs light onto the photodiode), a color filter (necessary, 'cause image sensors are in fact color blind) and then a layer of gunk, like wiring. So one way manufacturers are improving sensors is by trying to make all of that as thin as possible—we're talking hundreds of nanometers—so more light gets through.

One major way that's happening, he says, is with back-illuminated sensors, which move the wiring to the back-side of the silicon substrate, as illustrated in this diagram by Sony. It's currently still more expensive to make sensors this way, but since more light's getting through, you can use smaller pixels (and have more of them).

In your basic image sensor construction, there's an array of microlenses sitting above the photosites to direct light into them. Previously, you had gaps between the microlenses, which meant you had light falling through that wasn't being directed onto the actually light-sensitive parts of the sensor. Canon and Nikon have created gapless microlenses, so more of the light falling onto the sensor is directed into the diode, and not wasted. If you must persist with the bucket metaphor, think of it as putting a larger funnel over the bucket, one that can grab more because it has a wider mouth. Here's a shot of gapless microlens architecture:

A chief reason to gather as much light as possible is to bring up your signal-to-noise ratio, which is the province of true digital imaging nerds. Anyways, there are several different sources and kinds of noise. Worth knowing is "photon shot" or just "shot" noise, which occurs because the stream of photons hitting the image sensor aren't perfectly consistent in their timing; there's "read" noise, which is inherent to image sensors; and "dark current" noise, which is basically stray electrons striking the sensor that aren't generated by visible light—they're often caused by heat.

Taken with a Nikon D3s at ISO 102,400
Back in the day, when people shot photographs on this stuff called film, they actually bought it according to its light sensitivity, expressed as an ISO speed. (A standard set by the International Organization for Standardization, confusingly aka ISO. The film speed standard is ISO 5800:1987.) With digital cameras, you also can tell your camera how sensitive to light it should be using ISO, which is supposed to be equivalent to the film standard.

The thing is, whether you're shooting at ISO 100 or ISO 1600, the same number of photons hit your sensor—you're just boosting the signal from the sensor, and along with it, all the noise that was picked up on the way. If you've got more signal to work with—like in a camera whose sensor has some fat photon-collecting pixels, you get a higher signal-to-noise ratio when you crank it up, which is one reason a photo taken D3 at ISO 6400 looks way better than one from a teeny point-and-shoot, and why a 1D Mark IV or D3s can even think about shooting at an ISO of over 100,000, like the photo above. (Another reason is that a 1D Mark IV-level camera possesses vastly superior image processing, with faster processors that can crunch complex algorithms to help reduce noise.)

Sensor Shake and Bake

There are two kinds of image sensors that most digital cameras use today: CCD (charged-couple device) sensors and CMOS (complementary metal-oxide-semiconductor) sensors, which are actually a kind of active-pixel sensor, but the way they're made have become a shorthand name. "Fundamentally, at least physics-wise, they work exactly the same," says Dr. Catrysse, so one's not intrinsically more awesome than the other. CCD sensors are the more mature imaging tech, so for a long time, they tended to be better, but now CMOS sensors are taking over, having almost completely crowded them out of cellphones and high-end DSLRs (Leica's M9 is an exception)—and Dr. Catrysse suspects the last place for CCD sensors is going to be in niche scientific applications.

A "CMOS sensor" is one that's made using the CMOS process, the way you make all kinds of integrated circuits—you know, stuff like CPUs, GPUs and RAM—so they're actually cheaper to make than CCD sensors. (The cheap-to-make aspect is why they've been the sensor of choice in cameraphones, and conversely, DSLRs with huge chips.) And, unlike a CCD sensor, which has to move all of the electrons off of the chip to run them through an analog-to-digital converter, with a CMOS sensor, all of that happens on the same integrated chip. So they're faster, and they use less power. Something to think about as well: Because they're made pretty much the same way as any other semiconductor, CMOS sensors progress along with advances in semiconductor manufacturing. Smaller transistors allow for more circuits in a pixel and the potential to remove more noise at the source, says Dr. Catrysse, bringing us closer to fundamental physical limits, like photon noise. And then we're talking about controlling light at the nanoscale.

The Point

We've reached, in many ways, a point of megapixel fatigue: They're not as valuable, or even as buzzy as they used to be. Not many of us print billboard-sized images. But the technology continues to progress—more refined sensors, smarter image processors, sharper glass—and the camera industry needs something to sell us every year.

But that's not entirely a bad thing. Our friend and badass war photographer Teru Kuwayama says that while "increasing megapixel counts are mostly just a pain in the ass, unless you happen to be in the hard drive or memory card business, skyrocketing ISOs on the other hand, are a quantum leap, opening up a time-space dimension that didn't exist for previous generations of photographers. I'd happily trade half the megapixels for twice the light sensitivity."

Better images, not just bigger images. That's the promise of this massive shift. The clouds to this silver lining are that by next year, ISO speeds will likely be the headline, easy-to-digest spec for consumers. And like any other spec, just because the ISO ratings go higher doesn't mean low-light performance will be better. Remember, "more" isn't more better.

Still something you wanna know? Send questions about ISO, isometric exercise or isolation here with "Giz Explains" in the subject line.



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Christopher Tarnovsky hacks Infineon's 'unhackable' chip, we prepare for false-advertising litigation

Source: http://www.engadget.com/2010/02/12/christopher-tarnovsky-hacks-infineons-unhackable-chip-we-pre/

Christopher Tarnovsky hacks Infineon's 'unhackable' chip, we prepare for false-advertising litigation
As it turns out, Infineon may have been a little bit... optimistic when it said its SLE66 CL PE was "unhackable" -- but only a little. The company should have put an asterisk next to the word, pointing to a disclaimer indicating something to the effect of: "Unless you have an electron microscope, small conductive needles to intercept the chip's internal circuitry, and the acid necessary to expose it." Those are some of the tools available to researcher Christopher Tarnovsky, who perpetrated the hack and presented his findings at the Black Hat DC Conference earlier this month. Initially, Infineon claimed what he'd done was impossible, but now has taken a step back and said "the risk is manageable, and you are just attacking one computer." We would tend to agree in this case, but Tarnovsky still deserves serious respect for this one. Nice work, Big Gun.

Christopher Tarnovsky hacks Infineon's 'unhackable' chip, we prepare for false-advertising litigation originally appeared on Engadget on Fri, 12 Feb 2010 10:31:00 EST. Please see our terms for use of feeds.

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IBM specs out Power7 systems, starts shipping them to your local server farm

Source: http://www.engadget.com/2010/02/12/ibm-specs-out-power7-systems-starts-shipping-them-to-your-local/

Sure, there's not much chance of popping down to your local hypermarket and picking up something with a Power7 roaring inside, but there's also nothing stopping you from a bit of vicarious investigation, now is there? IBM's eight-core, 1.2 billion-transistor Power7 chips have begun shipping as promised, with the entry-level Power 750 Express starting at a few bucks over $34,000. That offers you some truly supreme computing power, as each of the eight cores can run four simultaneous threads for up to 32 parallel tasks, with 8MB of embedded DRAM (acting as L3 cache) per core. The top-tier POWER 780 system maxes out with either eight 3.8GHz eight-core chips or eight 4.1GHz quad-core units, allied to a maximum of 2TB of DDR3 RAM and up to 24 SSDs -- though you'll have to call IBM to find out the price (presumably so that a trained professional can counsel you after hearing the spectacular number). Watch the video after the break while we try to cajole IBM into sending us one for benchmarking.

Continue reading IBM specs out Power7 systems, starts shipping them to your local server farm

IBM specs out Power7 systems, starts shipping them to your local server farm originally appeared on Engadget on Fri, 12 Feb 2010 09:38:00 EST. Please see our terms for use of feeds.

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Nanofiber lighting promises to be better, safer than incandescent or CFL bulbs

Source: http://www.engadget.com/2010/02/12/nanofiber-lighting-promises-to-be-better-safer-than-incandescen/

Well, it looks like you can add another contender to the great light bulb debate -- a group of researchers from RTI International now says that nanofiber lighter is more efficient than incandescent light bulbs, and safer than compact fluorescents. The secret to that, it seems, is a combination of nanofiber-based reflectors and photoluminescent nanofibers (or PLN), which together are able to form a lighting device that pumps out more than 55 lumens of light output per electrical watt consumed. That's five times more efficient than a regular incandescent light bulb, and since there's no mercury, the researchers say it's far safer than CFL bulbs. What's more, it's also apparently able to produce more natural light than CFLs, although there's noticeably no mention of potential pricing -- they do say that the first products using nanofiber lighting could be available in three to five years, though. Video after the break.

[Thanks, DeFlanko]

Continue reading Nanofiber lighting promises to be better, safer than incandescent or CFL bulbs

Nanofiber lighting promises to be better, safer than incandescent or CFL bulbs originally appeared on Engadget on Fri, 12 Feb 2010 13:35:00 EST. Please see our terms for use of feeds.

Permalink Popular Science  |  sourceRTI International  | Email this | Comments

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